Free on-site measurement
Steigen offers free and non-obligatory site measurement to recommend a suitable model and placement for your home.Book an appointment
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The Solar series (Solar, Solar Mini, Solar Ultra and Solar Alpha) includes our signature Solar Drying technique which produces heat that is similar to drying your laundry directly under the Sun. Besides faster drying performance, the Solar Drying technique helps to eliminate bacteria and prevent odours, without the use of Ultraviolet.
You may refer to this page for full comparison.
Yes, we provide dismantling at no additional cost when you purchase any system from us. As a gesture of goodwill, we will also patch up the holes in the ceiling left by the previous laundry rack free of charge. However, we do not provide any painting services.
You can also do a trade-in of any existing system for additional discount!
All systems are integrated with the LED light for illuminating purposes so that you get to enjoy all the benefits in one. Save even more without having to purchase any additional ceiling light!
No, this is an indoor system. It’s designed to be more efficient than conventional manual system. From increased safety to more load capacity, you can dry more clothes without the hassle of lifting heavy laundry. The systems are also designed to encourage air ventilation for your laundry to dry faster.
Most customers prefer to have their laundry dried under the Sun. However, various factors like unpredictable weather, the direction of your house for sunlight, and the time you choose to dry laundry, may not always be on your side. With our Solar series, you can come home to sun-dried laundry anytime, any day.
No, the heavy lifting function is rated only 0.00001 kWh which is less than 10 cents of electricity per month. The Solar Drying function consumes only 0.72 kWh, and it is at least 9 times more energy efficient than conventional dryers! (Energy consumption audit calculation formula and information from SP Group)
We offer 2 different drop heights to accommodate both regular and high ceiling homes. Our systems can be lowered to either 1.35m or 1.8m. Contact us for a
free on-site assessment and our Site Measurement Expert can better recommend you a system that would fit your space and needs.
Our systems require zero maintenance and cleaning duties are not necessary. However, if you wish to clean your system, you may do so by lightly vacuum or wipe away any visible dust on the telescopic poles.
Some things are too precious to tumble. Steigen is designed to preserve your delicates at its natural state. Users can enjoy the convenience and reliability with less energy consumption than a dryer. No worries on keeping Steigen a healthy condition, it’s maintenance-free through its entire life!
Call or WhatsApp us at 8877 0005, we are happy to answer your queries.
Yes, all prices of our systems include local delivery, installation and warranty (2 years on parts and 5 years on motor).
Our installation slots are available from Monday to Saturday (except Public Holiday) at these time slots:
Please secure your desired slot at least 2 weeks in advance.
For customers who wish to ship our systems internationally, please kindly email to email@example.com or drop us a WhatsApp message at +65 8877 0005 and we will get in touch with you soon.
As our orders are processed automatically, it is not possible to change/cancel an order. Please contact us at +65 8877 0005.
Yes, Steigen’s technical team is trained to provide safe installation on false ceiling. Steigen uses special technique to add support connecting to the actual concrete slab ceiling, ensuring strong support to the system. Wires are also concealed, resulting in a clean and sleek installation.
Yes, our technical team is experienced in installing the systems in the balcony area.
Yes, all Steigen systems (excluding Solar Alpha) require a minimum of 6 Ampere to function. On the other hand, Solar Alpha requires a minimum of 13 Ampere (2.5 m㎡ cable) to function. We offer various power source options and will recommend the best option that is most compatible to your space.
Steigen is very energy efficient, the regualr lighting point power* is sufficient to power the system, so it is not necessary to use a dedicated power point. Contact us for a free on-site assessment, and we can provide the best solution, ensuring safe usage, and aesthetically beautiful installation.
*Applicable to all models except Solar Alpha.
Steigen’s remote controller is battery operated and does not require any dedicated power point source.
Sure, you can make a purchase with an open-ended installation period. Once you have a date in mind, give us a call or whatsapp to 8877 0005 to arrange for installation 1 - 2 weeks in advance.
Installation is free of charge in Singapore with purchase of any model. Steigen also provides dismantling and disposal of your existing laundry rack (bamboo holders, push-out system, pulley rack) on the same day of installation, without any charge.
The standard complimentary warranty covers 2 years for all parts and 5 years for motor.
In the event if your complimentary warranty expires, Steigen still does provide lifetime on-site technical support. From light/heater replacements to machine repairs, you can arrange for an on-site repair visit for free and only the equipment replacements will be charged.
The warranty applies to Steigen automatic laundry products, and covers defect(s) in material and/or workmanship under normal installation and use. At the company's discretion, Steigen shall provide free of charge repair or replacement of the defect within the warranty period. It also covers logistic costs for the servicing.
The average workaround period is estimated to be 2 to 6 working days, subjected to technicians' availability.
The warranty in respect of a repaired product/part will continue to be warranted for the remaining of its warranty period.
You may not make a claim under this warranty unless the defect claimed is due to faulty, defective parts or workmanship. This warranty does not cover:
You can extend your warranty upon checkout. Simply add to your cart. SteigenCare+ or SteigenCare Deluxe can also be purchased within 2 years from the date of installation.
A copy of your original receipt and physical inspection is required to claim the warranty.
We accept Cash, Cheque, NETS and Credit Card (Visa, Mastercard, American Express).
Payment modes available onsite during installation day:
Payment modes available in showroom:
Yes! We offer 0% interest instalment plan up to 12 months available with a POSB/DBS credit card (Master/Visa only). Alternatively, 3-month interest-free instalment plan when you shop with Hoolah online.
Refunds and returns must be done within 30 days from the date of delivery. Intentional modification or cosmetic amendments of the system that may impact the refurbishment or usability will void the terms of the system’s return policy.
You may refund/return your order for any of the following reasons:
Here follows the general requirements for returns:
Here follows the condition(s) when the system is non-returnable:
Uninstallation and return delivery charges will not be charged. Drill holes left behind by the system after uninstallation will be patched up. However, painting services will not be provided.
One 1-to-1 exchange is allowed per purchase. The exchange system will not be eligible for further exchange or refund unless faulty.
If your refund/return meets the above requirements and should you wish to proceed with the refund/return, please contact our Customer Service Team with your contact details and invoice order number.
Here follows the refund/return process: